Personalized Fundraising Pages

I think I’ve written in this blog before about personalized fundraising pages. This is when you allow donors, volunteers, and friends of your organization to create their own page explaining why the organization is worthy of support and set their own fundraising goals and track results. This technique has been used very successfully for many organizations that rely heavily on fundraising events like walkathons and such.

I believe that more organizations should encourage its use both in conjunction with events and just for general support. A volunteer may not be comfortable making a face to face solicitation on your organization’s behalf, but may be perfectly happy to create a personalized fundraising page and encourage friends and relatives to donate. Put these tools in your donor’s hands, link to them from your website, create an example page and template language and consider offering incentives to those who are successful at raising funds on your behalf with these pages. Ask your donors to simply tell the story of why they donate and why they would encourage others to do so as well.

There are several vendors that offer these tools. In the case of Kintera, Convio, and GetActive these tools are integrated with the other modules they offer such as online messaging so I feel there are some advantages to that, one being that all your data about who donated through various campaigns would all be in the same place and people could choose to opt in to the organization’s e-newsletter at the same time that they make a donation via a friend’s personal fundraising page. I’d encourage you to get demos from these companies and others.

One of my e-newsletter subscribers asked me about a service for creating personalized fundraising pages called justgiving.com. I had heard about it, but had never used it hands on so today I tried it out. This is a free service and anyone can use it. I went to the site, searched for a nonprofit I wanted to support with my personalized fundraising page, and set up the page in a matter of minutes. Even if your organization officially works with another vendor, you may want to get your name listed at just giving because if someone happens to go there and wants to create a page for your org, you don’t want to turn them away.

I decided to create my personalized fundraising page for The Anti Cruelty Society because that’s where I adopted my beloved cat 10 years ago. Check out the page I created and if the spirit moves you, I hope you’ll make a donation. It’s a great cause.

http://www.justgiving.com/pfp/cc_cat

I found justgiving to be very user friendly when I was creating my donation page. I did it in a matter of minutes. However, I was a bit disappointed when I discovered that when someone makes a donation, they need to create a password. That extra step may create some “shopping cart abandonment.” Ideally, someone should be able to donate with just a couple of quick clicks.
Also, I found it a little odd that the credit cards are processed in the UK so an additional 1% or so international processing fee is added on. I’m not sure how long it takes for the nonprofit to get the donation. Justgiving cuts them a check minus transaction fees, whereas with other vendors, the donation is directly deposited into the orgs merchant account immediately.

All in all, I think personalized fundraising pages can be a great way for nonprofits to raise money and it really builds on the whole idea that people give to people. Hopefully, you are taking a personalized approach in all of your fundraising efforts.

Are you using personalized fundraising pages? I’d love to hear what’s working for you.

Posted in Fundraising, August 23, 2005

4 Responses

  • Tough Customer says:

    Betsy,
    I work for Justgiving and was delighted to see that you had a good experience using JG’s personal fundraising pages. I would like to address two of the concerns that you mentioned regarding using Justgiving:
    We ask for a an email address during the donation process because there is a slight lag in time between the donor making the donation online and the donation being actually processed by the credit card company. We need to communicate (via email) with the donor regarding the status of the donation. This email address is not shared and is used strictly for JG communications. The donor is given the option to create an account, too, which can then be used to check on donation history and other JG activity (account is not required).
    RE. credit cards being processed in the UK; this is no longer the case and all credit card transactions are processed in the US (so there is no more international fee). Our company originated in the UK and the US office has been open just since 2003; our systems were still tied until November 2005.
    I hope I’ve answered your questions. I truly believe that Justgiving is a great tool for fundraisers and we have proven that more money is raised using online pages than not. If you have any comments or further questions, please feel free to email me at laurel@justgiving.com.

  • Kevin Blaney says:

    I set up a site in the UK called Charity Begins offering website owners the chance to buy advertising space in return for one-off donations to the charity of their choice.

    To ensure transparency and maximise security I used personalised fundraising pages provided by a company called Bmycharity to process all donations. However, when I approached Justgiving UK to see if I could set up pages with them they said they could not allow it.

    I don’t know if any other readers have experienced this kind of thing or if anyone has any suggestions regarding why what I am trying to achieve would not be allowed.

  • Desiree says:

    Hi Betsy,

    I know this is an old post, but just in case you’re still interested in online fundraising pages, I thought I would tell you about our site GiveForward.org.

    Similar to JustGiving and FirstGiving (their U.S. spinoff), GiveForward helps individuals participating in events like walks, races, and marathons to raise money for their favorite organizations.

    In addition, we allow anyone to create a free fundraising page for any cause they feel is worthy. This means people can use GiveForward for school and team fundraisers, religiously affiliated fundraisers, even raising your own scholarship money.

    It’s a great tool for anyone looking to expand their fundraising efforts on the web. Plus we offer cool new social media components like uploading a video, music, and an event calendar.

    If you have any questions about what we’re doing, please don’t hesitate to email.

    Best to you and thanks so much for the blog!
    ~Desiree

  • JT says:

    I want to purchase a software program that includes a membership database and online personal fundraising pages with a donation button and thermometer. I want one that has good search options as well. Anyone know of any?



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